Natalie Cailes-Gentry - At Home Estates

About Natalie

With 16 years of experience as a Travel Manager, Natalie brings a wealth of knowledge and expertise to her role. Natalie has been an integral part of our team for over four years, overseeing compliance and onboarding our clients, community engagement, and day-to-day office operations with calm efficiency and care.

A true local, Natalie has spent most of her life in Southwater, where she enjoys relaxing with family and friends—often with a glass of red wine in hand. She's passionate about fitness and loves to travel, always seeking new adventures and experiences.

What others say about us

We're so pleased we chose At Home to put our house on the market. The whole team has been incredibly helpful, however, Liam & Alex have been so pro-active throughout the whole process; we can't thank you both enough! We will definitely be recommending At Home to anyone we know who's thinking of moving in the future and wouldn't hesitate to use them again ourselves.

Holly Ryan

What others say about us

What a wonderful team of professional individuals and an absolute pleasure to work with! Right from the very first viewing with Liam back in May I knew these were the people we’d find our dream home through. Shortly after that, we did! We viewed the property we have now exchanged on today. It hasn’t been smooth sailing by any means, lots of moments where we thought it wasn’t going to happen but here we are. Liam and his team have been there every step of the way and we are absolutely thrilled to be picking up the keys to our new home next week. Thank you so much At Home! Credit where it’s due, you are very good at what you do and we appreciate you. Will definitely recommend your services to everyone.

Laura Andrews

What others say about us

Ali has been absolutely amazing handling our purchase. She kept us fully informed from our initial offer right through to the end. We have bought and sold many homes over the years, and this was by far the smoothest and easiest transaction we’ve experienced, entirely due to Ali’s excellent communication

Brett Hornby

What others say about us

I couldn’t have asked for a better estate agent than Liam. From start to finish, he has been incredibly friendly, helpful, and genuinely supportive. He kept me updated throughout the entire process and always followed up without me ever having to chase. What really stood out was how caring he is — it truly felt like he had my best interests at heart every step of the way. His positivity and excitement for me made the whole experience not just smooth, but enjoyable. I’m so grateful for everything he’s done. I would highly recommend Liam to anyone looking for an estate agent who goes above and beyond.

Chris Farrington

What others say about us

I can’t thank At Home enough for their outstanding service in selling my home. From start to finish, they were professional, proactive, and genuinely cared about achieving the best result for me. Communication was excellent throughout. I was always kept in the loop and never left wondering what was happening next. Their local knowledge and marketing strategy were spot on, leading to strong interest and a sale that exceeded my expectations. What really stood out was how approachable and honest they were, nothing was too much trouble, and every question was answered clearly and promptly. Selling a house can be stressful, but At Home made the whole experience a smooth one. I wouldn’t hesitate to recommend them to anyone looking to sell their property, they truly go above and beyond.

Sparling 14

What others say about us

Amy, the lettings manager was incredibly helpful and helped make our move a smooth process. Highly recommend!

Andrew Le Page

What others say about us

Amy has been brilliant in her service and in quickly securing some wonderful tenants for me. I know they are in safe hands.

kate galetto

What others say about us

If you are selling or buying in Southwater, using AtHome is a no brainer. Paul and the AtHome team were fantastic at every stage of our sale and purchase. Fast, efficient, transparent, knowledgable and friendly, I can't recommend them highly enough.

Lewis Morley

What others say about us

My aunt recently sold her house through At Home and I have to say the service was outstanding. Everyone was extremely helpful and we got a cash buyer within the first week. Paul is extremely knowledgeable and his team were very supportive. I cant recommend them highly enough. Forget the big guys go local!

Jane Platts

What others say about us

I HAD BEEN ATTEMPTING TO SELL MY FLAT FOR A WHILE AND SPOKE TO JAMES FROM AT HOME WHO WAS FRIENDLY AND KNOWLEDGEABLE. ONCE THEY TOOK ON MY PROPERTY IT WAS SOLD QUICKLY AND WITH LITTLE INPUT FROM ME. JAMES WAS GREAT WITH THE SALE, HE PUT IN EFFORT AND WAS COMMUNICATING WITH ALL PARTIES TO ENSURE THE SALE WENT THROUGH AS QUICKLY AS POSSIBLE. I WOULD RECOMMEND USING AT HOME FOR BOTH SELLING AND BUYING A PROPERTY.

Louise Ragless

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